5

Essential Patron Service Technologies

for ACADEMIC & PUBLIC LIBRARIES

1

An Amazing NEW Research Tool

...too effective to be limited to university libraries

This feature is made possible by recent technological developments, the Digital Millennium Copyright Act, and thousands of DLSG digitization systems in nearly 1,000 academic libraries

For Academic Libraries

For research it’s the fastest way to find gaps & inconsistencies in our knowledge clues, patterns & supporting research.

For Public Libraries

It’s the 21st century and everyone should have easy access to the best research tools and the highest quality information & knowledge possible

content-to-publishers

Academic Libraries

Imagine your university’s researchers visiting the library more frequently than ever, even more often than pre-digital age. This amazing new research tool complements WorldCat and has capabilities lacking in Google Scholar. To use it, researchers gather articles found on WorldCat combined possibly with content from your print collections and perhaps with some of their own work, and input all content (print and digital) into KIC. KIC can then output the combined content in a form that can be ‘HotLinked’ to a billion of pages of scholarly content, including open access journal articles, open access monographs, pre- and ex-copyrighted content, and OER. Then, as researchers review the content on a tablet, phone or PC, with a simple swipe or mouse click, they are presented instantly with ‘HotLinked’ content that is highly correlated with their content, not just by a single keyword. And, in compliance with Digital Millennium Copyright Act Section 108, even copyrighted monographs in library print collections that have been digitized can be ‘HotLinked’ and instantly accessed in the same way, while the researcher is within the confines of the library.

5 reasons this research tool is so valuable:
  • Virtually all monographs in academic libraries can be instantly accessible while the researcher is in the library. More>Digital Millennium Copyright Act (DMCA) allows four digital copies of every copyrighted monograph and journal in a library’s collection to be kept on-site, one copy for local patrons and three copies for interlibrary lending. Using a new capability of the thousands of existing KIC high-speed digitization systems that are already in academic libraries, DMCA Content Servers, a global project coordinating system and about 1,000 student worker hours per year, a few hundred large academic libraries can digitize a million books a year, with complete structural metadata, and share the content with each other’s patrons, in compliance with DMCA.Less<
  • A researcher can rapidly review dozens, even hundreds of different scholarly documents, book excerpts and journal articles, several times more rapidly than with Google Scholar. More>Access is instant, typically with no perceptible time delay to access the next relevant monograph, article, etc. This is especially valuable when a researcher is ‘in the zone’ and his or her mind is entirely focused on finding clues, explanations, gaps and/or inconsistencies in the world’s current understanding of a topic.Less<
  • Many pages of context, not just one or a few keywords are used to find the most correlated and relevant materials. More>KIC and the HotLinks system analyzes the entire set of input documents and compares all of the input data against pre-analyzed data for each piece of content that is in the system, in about a second, typically before the user wishes to access the content.Less<
  • Searching is not limited to the citation or bibliographic record. More>The research system’s speed, effectiveness and lack of limitations allow researchers scan and read each potential source of information, instead of relying on one person’s summary of an article or monograph (citation/bibliographic record).Less<
  • Researchers can ‘get lucky’ and find valuable clues, explanations, gaps and/or inconsistencies that they weren’t looking for. More>The combination of instant access to virtually unlimited relevant content and correlation using many pages of input information yields results that would otherwise never be found because current research methods are too slow and tedious, and depend too much on direct, cognizant thinking by the researcher.Less<

Public Libraries

The most important mission of public libraries has always been to provide egalitarian access to information and knowledge. However, the people of today are more sophisticated than ever before, and the Web provides access to vast amounts of information (and misinformation). To fulfill this most important mission, public libraries must go far beyond what they have ever done before, and there two ways to do that: 1) provide access to high quality content that is not available on the Web; and 2) use technology to make research faster, easier and more effective.

Imagine seeing many new faces each day visiting your libraries to use a new research tool that provides such easy access to vast amounts of content from reputable sources such as the National Institute of Health, The Smithsonian, OpenStacks, open access books and journals, and possibly very soon, academic library collections.

As long as citizens do not have an easy alternative to getting all of their information from the Web, misinformation will continue to be a major problem. This research tool provides a fast, effective and easy to use alternative that is affordable enough to be made available even in communities of less than 1,000 citizens. While many scholarly monographs and perhaps most journal

3 reasons to make this research tool available in your public library:
  • to fulfill common needs of citizens for information that is not available on the Web or is too intermingled with misinformation;
  • to serve citizens who no longer have access to academic library resources, though they may have attended college and are adept at using academic library resources;
  • to give all resource-limited potential leaders, problem-solvers, scientists, engineers, doctors, etc. an opportunity to reach their full potential.

A library was serving the 3rd reason above when, in the mid-1800s, seventeen year old Andrew Carnegie learned enough at a local library to put him on a path to create the US steel industry, one of the key industries that made it possible for the US to have the best economy and best living conditions in the world. Also, by constructing 1,687 public library buildings, Mr. Carnegie fostered the belief that every community in America and eventually, around the world should offer public library services to its citizens.

checklist
RESEARCH TOOL REQUIREMENTS:

DMCA-108 Servers ($2,999) + optional journal
KIC Self-service Scan Kiosk (starting at $3,499, up to $17,499)

2

The Most Effective Study System

for existing textbook content

For Academic Libraries

Instant access to alternate treatments of a section of study materials can greatly improve quality of education by:

  • Helping with a basic understanding
  • Providing a deeper understanding
  • Improving retention
  • Transcending the course curriculum

For Public Libraries

For afterschool student patrons – they have time at the library but not at school – and continuing education patrons

  • Support for continued ed courses
  • Patron’s choice – learns what he/she sees fit to learn – for creative and open exploration of a subject

AInstant Access to Alternate Sources

Academic Libraries

Instant access to Open Educational Resources (OER) provides alternate treatments of textbook content for first-time learners of subjects such as history, biology, microbiology, political science, economics, mathematics and physics. For upper division & grad students, instant access to OER can provide instant reference/review materials. And as vast academic library print collections become available digitally to students studying in the library (in compliance with DMCA), this study tool will provide instant access to a tremendous amount of scholarly content that is closely related to materials being studied.

Public Libraries

Student patrons can increase the efficiency and efficacy of their study time. With only 5 minutes between classes, students don’t even have the few minutes it takes to setup for studying with this study enhancing tool, but they have plenty of time after school at their public library. By scanning the current and upcoming chapters of their textbooks into this system on their phone, tablet or PC, or onto a USB drive that they can use with a patron-use PC in the library, students have instant access to high quality Open Educational Resources on subjects such as history, biology, microbiology, political science, economics, mathematics and physics. In addition to eliminating the need to always carry their textbooks around, having instant access to alter- nate treatments of study materials has the benefits listed on the side of this page under ‘For Academic Libraries.’

For many working adults that are continuing their education, the public library is the most convenient place to access such a study enhancing system.
Offering this system at the public library can be at nearly zero cost to the library. This study tool is part of a system that has multiple additional purposes for public library patrons. It is also a research tool. Also, it is the easiest and most effective way for individuals and families to record their personal and family histories. It even has an option for replacing patron use copiers, at an additional cost of $199 to $898. More>

AKIC Study System

KIC Study System (KSS) is part of MyDocs, the free KIC companion app. Unlike most eLearning systems, KSS works with virtually all existing study materials. MyDocs with KSS does not need an active Internet connection to operate. MyDocs with KSS supports phones, tablets and PCs, including iOS, Android and MS-Windows operating environments.

After accepting a copyright notice, KIC lets students input digital study materials via USB in seconds and digitize a chapter straight out of their textbook in one or two minutes. Once in KIC, the study materials can be output as KSS packets to the students’ phone, tablet or PC.

Some of the main features of KSS:

Features Advantages
ReadAlong Audio (3 Study Methods) Reading while listening is well know to significantly improve retention. In addition, users can use just the audio can be used, and the normal reading, without the audio can be used.
Highlighting with FlashCards (3 Study Methods) Students are able to highlight their own private digital copy without defacing a textbook that they don't own, and instead of simply highlighting important text, KSS makes flashcards that can be used for easy review, and quiz themselves on the highlighted points. Note that frequent quizzes is well know to improve retention.
SKIM (2 Study Methods) This feature can be used in two modes: 1) at high speed (e.g. 400-600 words per minute), for pre-reading a paragraph or two just prior to ReadAlong Audio, for reviewing just before a test, or for looking for some particular information that the student hasn't been able to find by searching; and 2) at normal reading speed (e.g. at 120-400 words per minute) for more comfortable reading on the small screen of a smart phone.
Study Progress Monitoring This features shows how much of the study material has been covered once, twice or more using ReadAlong Audio, Skim and the study mode of Flashcards. In addition, it shows the results of the one and multiple flashcard quizzes.
Study Dashboard This feature shows study progress summary information for each course that is in progress, allowing students to better allocate their study time between courses.
Small Smart Phone Support KSS intelligently reflows text, pictures , diagrams, etc. for surprisingly effective studying experience on small smart phones. MyDocs Personal Network can automatically transfer study materials between Phone, Tablet and PC.
Personal Network Once in their phone, KSS packets can be automatically transferred to the students' tablet and PC for seamless switching between devices for optimal study effectiveness.
Instant Access to Research As described in section 1 above. Once researchers have their materials in KSS, they can use its highly effective tools for reading, scanning, reviewing and annotating.
Instant Access to Alternate Study Materials This feature shows study progress summary information for each course that is in progress, allowing students to better allocate their study time between courses.
A
checklist
STUDY SYSTEM REQUIREMENTS:

KIC Self-service Scan Kiosk (starting at $3,499, up to $17,499)
OER & Open Access content included.
For access to copyrighted content, a minimum of one DMCA-108 server is required ($2,999)
* PC not included

3

KIC Composer

scan and compose digitally

For Academic Libraries

  • Compose reports and research papers
  • Create customized study materials
  • Includes Auto-Citation (e.g. from ISBN)
  • Annotate, clip, crop, collate, and more
  • Easy to use 24 inch touch screen

For Public Libraries

  • Personal/Family Archival - digital-only or printed books
  • Pre-digital-age citizens (40+) must archive their family history before it’s too late – not just scanning, but annotating, even composing
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Academic Libraries

KIC Composer lets researchers, faculty and students input and combine materials from many sources, then compose, add, delete and rearrange content easily with its 24 inch touch screen and surprisingly easy user interface. Input materials include the user’s own digital and printed materials as well as materials from the library’s print collections and articles found on WorldCat and via other sources.

KIC’s auto-citation feature lets users automatically capture a citation for each book from which pages are scanned, using the book’s ISBN barcode, or if no ISBN is available, the user can select the citation directly from a page that has been scanned or input into KIC. Then, when any block of text, picture, graph or diagram is moved from a page of one source to a page of another source, the block is annotated with a tag in the lower right corner that identifies its source.

Public Libraries

KIC Composer together with KIC’s huge 24 inch touch screen, separate display screen and easy user interface allows even the unusually technically timid elderly patron to digitize their family history. The older the patron and family member, the further back in time their life experiences go. So it is especially important to make it easy for them to digitize their histories, and for the public library, when possible, to provide workshops to assist with their historic work.

This is arguably KIC’s most important purpose. The digital age has drastically changed our lives and will continue to do so for the foreseeable future, in both positive and negative ways. More>From World War II through the 1980s, some nations (i.e. US, Canada, Western Europe, Australia & Japan) grew to provide the highest standards of living to the largest middle classes in the history of the world. How did we do it? What were the challenges we faced and overcame? What challenges remained as we entered the digital age? What have we been gaining and losing as we leave the pre-digital age behind? Without a better understanding of the good and bad of society and its people prior to the digital age, society may change in directions that are not entirely positive.Less<

KIC’s digital archiving capabilities for personal and family histories digitizes photos, documents, letters, post cards and other memorabilia, even several inch thick materials. Individual items can be repositioned, rotated and resized on the huge 24 inch touch screen with thumb and forefinger. Items can be swiped to and from a visual clipboard and moved between pages. Items can be annotated. Pages can be dressed up with emojis and attractive borders, all using a simple touch interface on a huge touch screen.

Digital PDF files can be output at no cost and saved in multiple USB drives and to cloud storage services to minimize the chances of loss. In addition, MyDocs will soon offer a personal/family archive manager that can use cloud storage or be limited exclusively to USB storage devices.

checklist
KIC COMPOSER SYSTEM REQUIREMENTS:

KIC Self-service Scan Kiosk (starting at $3,499, up to $17,499)

4

KAT Stacks View

the best way to increase awareness & appreciation of print collections

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Academic Libraries

The digital age has brought with it many changes, most desirable, some less so. When students enter higher education, they naturally expect far greater sophistication than they experienced in high school. To them, that means that everything that can be digital, should be digital. It is not obvious to them that the great value in the vast print collections in their college libraries is in the content. They probably don’t k now that it’s cost prohibitive to purchase a digital version of every print item. Their appreciation of the library’s stacks must be built from scratch, The best starting point... their digital world.

For a dozen years, this shrinking student appreciation of the immense value in their institution’s library’s print collections has been a big problem that no one wants to talk about. Efforts to ameliorate this problem include brief mentions in freshmen orientation packets and research projects assigned by some faculty members, but the most common and most effective methods used to get the digital generation to try something different is to use lots of visuals. Just as restaurants publish images of their dining areas and their menu items online, with the introduction of KIC Stacks View, libraries can now make images of their stacks and bibliographic records available visually online as well.

Public Libraries

Public libraries can’t beat the digital age into submission and bring back all the demographics that regularly visited the library in the past. But it can join the digital age by providing a virtual browsing experience to potential patrons without them having to visit the library to learn whether the stacks contain reading materials that are worth the time it takes to visit the library.

5

KIC Self-serve Scanning Kiosks

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Academic Libraries

Placing a KIC kiosk next to a copier typically results in a 90% drop in paper output, showing beyond doubt that the scanning capability of copiers is simply not being used. Approximately 90% of universities (by budget) have DLSG scanning systems, including KIC, Opus and BSCAN ILL.

Public Libraries

Placing a KIC kiosk next to a copier typically results in a 70% drop in paper output in public libraries, showing beyond doubt that the scanning capability of copiers is simply not being used. US public libraries have already acquired over 1,000 scanning kiosks, and with the amazing five features and benefits listed above, public libraries are sure to follow in the footsteps of academic libraries.

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10 Compelling Reasons to
Replace Copiers & MFCs with KIC

KIC Study System is many times more valuable to your student patrons than copiers because it cuts study time in half while increasing retention – it’s revolutionary for education in America
KIC POD for Patrons is many times more valuable to your non-student patrons than copiers. It provides patrons with a means of turning print photos and other printed family memorabilia into color glossy hardbound books that make wonderful gifts of sweet family memories. The news of KIC POD for Patrons will spread like wildfire through your library community.
KIC with MyDocs.Archive is also many times more valuable to your patrons than copiers. Businesses, governments and institutions have all gone digital, but most families can’t afford a good digitization and archival system.
KIC Composer is another digital age capability that no copier has. To be easy to use even for technically timid patrons, it requires a large touch screen, and all KICs come with huge 24-inch touch screens.
Free Color Images & Cheaper Color Copies. While possible with KIC, libraries rarely charge for images. And KIC’s color counting feature lets libraries set the fee to match the cost, dramatically lowering the cost to print pages that have only a little color content, while charging more for pages that require a lot of color ink.
KIC ADA features support your patrons with disabilities and are generally not available with copiers. These features include audio output of text, wheelchair accessibility, huge buttons and huge display screens, and button function audio mode.
KIC has Face-up Scanning and a Separate Loose Paper Scanner (ADF). Face up scanning makes it easier for patrons to see what they are doing, and having a separate ADF scanner means that if there is a paper jam, face up scanning still works. If the $699 ADF scanner fails, it can be easily be swapped out and serviced while the KIC system remains fully operational.
Huge Touch/Preview Screens - about 70% of patrons prefer digital output but never use copiers (or MFCs) for digital output. One big reason is that copiers don’t clearly show all pages that have been scanned or allow for easy review before outputting to USB, email, the cloud, etc. It is a big problem to return home from the library only to find that you are missing a page.
KIC is green and has far less down-time than a copier/MFC. KIC promotes digital output, dramatically reducing paper and ink use, which is good for the environment and cuts paper jams and equipment down-time.
MyDocs free distribution to patrons via KIC. Both MyDocs.Archive and KIC Study System are features of MyDocs. However, MyDocs by itself is a wonderful personal document and picture management system that utilizes a revolutionary system for finding items by simply swiping one or two tag lists a few times.
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Best All Around

KIC Bookeye 4 V2 & V3 Self-serve Book Scanners Learn More

KIC Bookeye 4 V2 & V3 Models
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Fastest

KIC Click Mini Self-serve Book Scanners with Tabletop Touch & View Learn More

KIC Click Mini with Tabletop Touch & View
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Most Slim

KIC Click Mini Slim Touch on Top Self-serve Book Scanners with Floor Stand Learn More

KIC Click Mini Slim
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Most Compact

KIC for Sprout Pro by HP Tabletop Self-serve Book Scanners Learn More

KIC Sprout

The KIC Product Family

Your dollars go further with our complete KIC product line. Every institution would like to have at least one large KIC system, especially for reading rooms and reference sections, but not all library floor locations require a large system. Our array of products lets you get as many bigger systems as you need and fill out the rest with lower-cost systems.

KIC Bookeye 4 V2
Tabletop Models
Scanner
Floorstand Model
KIC Bookeye 4 V3
Tabletop Models
Floorstand Model
KIC Click Mini
Tabletop Models
Scanner
Floorstand Model
Scanner
KIC for Sprout Pro by HP
Tabletop Models
Scanner
KIC BookEdge
Tabletop Models
Scanner
Floorstand Model
Scanner
Max Scan Area
24.4 x 18"
Scan Area
18.9 x 15.3"
Scan Area
19.2 x 12.3"
Scan Area
15.75 x 11.75"
Scan Area
17 x 11.8"
Scan Area
Bound Volume Scanning Speed in Pages Per Minute
24 PPM
Pages Per Minute
30 PPM
Pages Per Minute
40 PPM
Pages Per Minute
22 PPM
Pages Per Minute
7 PPM
Pages Per Minute
- -
Project & Course
Material Creation
Price
$
$
$
$
$
Scalable
Oversize Flat & Large Books
Face-up Scanning
Flatbed with Book Edge
120° Book Cradle
Scan Follows Book Contours
Face-up: Flat and V-Cradle
*
*
Resource Sharing:
Archive (High Resolution)
* Exclusive Feature

Features Common to All KIC System

Output Formats: Basic PDF, JPEG, PNG, MP3 Audio(TTS), Google Docs, Cloud, Dropbox... USB, Email, FTP, Admin Folder, Smart Dock™, Tablets, eReaders and Smart Phones.
Copier Replacement Capabilities: Collate, Black&White Color, Automatic Document Feeder Option, Multiple Shared Printers, Charge for Prints via Blackboard, ITC Sys, CBord, Diebold, Copicard, Danyl Sys, Debitek, Gen Meters, Jamex, Pharos, Vendapin, Virtual Cash, etc.
User Interface Features: True 2 Touch™, Separate Preview Screen, Full-Size Preview, Large Touch Screen (24 inches), ADA Support.
Image Editing Features: KIC Composer, KIC AutoNote, Collate, Clip, Rotate, Crop, Split Left & Right Pages, Deskew, Correct Book Curve.
Optics: 24 Bit Color, 260-300 dpi Output.